A cloud support agency with a twist
Cloud support subscriptions for everyone. Pause or cancel anytime.
Cloud support, satisfaction guaranteed.
Cloud Support, On-Demand
Cloud Support designed for when you need it.
Support Subscription
Immediate Support
100% Guarantee
It's 'you'll never go back' improved
RIS offers a flat monthly fee to replace unreliable freelancers and costly agencies. With lightning-fast delivery of cloud support and systems engineering services, it's mind-blowing.
Membership benefits
Perks so good you’ll never need to go anywhere else for your cloud support. Seriously
Cloud Support Board
Top-notch experts
Quick Support
Flexible and scalable
Fixed monthly rate
Unique and all yours
Cloud consuting, engineering, services and more.
Membership levels
Choose a plan that’s right for you.
Standard
What's included:
- One request at a time
- Dedicated cloud support architect
- Systems Engineering support
- Kanban board to track requests
- Quick turnaround
- Unlimited requests
- Pause or cancel anytime
Pro
What's included:
- 24x7 cloud support
- Dedicated cloud support architect
- Systems Engineering support
- Kanban board to track requests
- Quick turnaround
- Unlimited requests
- Pause or cancel anytime
Learn more about how Realized Information Systems works and how it can help you.
Frequenly Asked Questions
Good question! For starters, the annual cost of a full-time senior-level cloud architect or engineer now exceeds $100,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you’re stuck paying for time you aren’t able to utilize.
With the monthly plan, you can pause and resume your subscription as often as you need to ensure you’re only paying your cloud expert when you have work available for them.
Once subscribed, you’re able to add as many project requests to your queue as you’d like, and they will be completed one by one.
On average, most project requests are completed in just two days or less. However, more complex project requests can take longer.
You might be surprised to hear this, but RIS is actually an agency of one. This means you’ll work directly with me, founder of RIS. However, for more complex projects requests such as custom development are provided by partner developers and systems engineers.
We understand you may not have enough cloud work to fill up entire month. Perhaps you only have one or two project requests at the moment. That’s where pausing your subscription comes in handy.
Billing cycles are based on 31 day period. Let’s say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you’ll have 10 days of service remaining to be used anytime in the future.
Certainly, we are cloud certified and have over 7 years of cloud experience and 26 years of systems engineering experience.
RIS offers a ton of flexibility in how you request cloud support using Trello. Some common ways clients request cloud support is directly via Trello, sharing Google docs or wireframes, or even sending an email to support@realizedis.com
Basically, if it can be linked to or shared in Trello, it’s fair game.
No worries! We’ll continue to revise the project request until you’re 100% satisfied.
RIS does not cover the following cloud work: purchasing 3rd party utilities, creating API accounts for 3rd party services, data modeling, photos / images for websites, and SOC accreditation.
That’s fine. You can pause your subscription when finished and return when you have additional cloud support needs. There’s no need to let the remainder of your subscription go to waste.
Due to the high-quality nature of the work and time spent working to complete the cloud support request, there will be no refunds issued.